Privacy Policy
At InfoReserves we are committed to protecting the privacy of our clients, website visitors, and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name, email address, phone number, and job title
- Company or organization details
- Billing and payment information (if applicable)
b. Non-Personal Information
- Browser type, device details, operating system
- IP address and approximate location
- Website usage data (pages visited, time spent, navigation patterns)
c. Information Provided Voluntarily
- Information you provide when contacting us via forms, email, or phone
- Details shared during consultations, support requests, or project discussions
2. How We Use Your Information
We use the information collected for purposes including:
- Delivering and improving our services (Data, Cloud, AI, ERP, R&D solutions)
- Responding to inquiries and providing customer support
- Managing contracts, billing, and payments
- Sending important updates, newsletters, or promotional material (with consent)
- Enhancing security, detecting fraud, and ensuring compliance
- Conducting research and analysis to improve our offerings
3. How We Share Your Information
We do not sell your personal data. However, we may share information with:
- Trusted Service Providers: For hosting, analytics, payment processing, and customer support
- Business Partners: When collaborating on joint projects or service delivery
- Legal Authorities: If required to comply with applicable laws, regulations, or legal processes
- Company Transfers: In case of mergers, acquisitions, or restructuring
4. Data Security
We implement strong technical and organizational measures to safeguard your data, including:
- Encryption of sensitive information (at rest and in transit)
- Role-based access controls
- Regular security audits and compliance checks (GDPR, HIPAA, ISO)
- Secure cloud infrastructure with backup and recovery protocols
5. Data Retention
We retain personal information only as long as necessary for:
- Providing services to clients
- Fulfilling contractual and legal obligations
- Resolving disputes and enforcing agreements
When data is no longer required, we securely delete or anonymize it.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate or incomplete data
- Request deletion of your personal data (“Right to be Forgotten”)
- Restrict or object to data processing
- Withdraw consent to marketing communications
- Request a copy of your data in a portable format
To exercise these rights, contact us at contactus@inforeserves.com.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Improve website performance and user experience
- Analyze traffic and usage patterns
- Deliver personalized content and marketing (with your consent)
You can manage or disable cookies via your browser settings.
8. International Data Transfers
As we serve clients globally (Saudi Arabia, UAE, Europe, New Zealand, and beyond), your data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with relevant data protection laws.
9. Third-Party Links
Our website may contain links to external websites or resources. We are not responsible for the privacy practices of third parties and encourage you to review their policies.
10. Children’s Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware of such data collection, we will delete it promptly.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
📧 Email: contactus@inforeserves.com
📞 Phone: 03365280583
📍 Address: Islamabad, Pakistan